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Sign of the Times: Bots Earning More Credibility Than People

Remember 2019? That may have been the last time anyone wondered about the dangers of artificial intelligence. There’s no point restating the many ways the...

Data Privacy Day 2021: Will U.S. Reform Help Users ‘Own’ Their Data?

Some special days on the calendar are whimsical, some are over-commercialized. International Data Privacy Day, recognized each year on Jan. 28, is neither. It...

Artificial Intelligence Takes Center Stage Early in 2021

The year 2021 is not even a month old, and we’ve already seen a significant amount of news in the area of artificial intelligence....

Qualcomm, the Road to Autonomous Driving and the Age of Robots

Two fascinating transportation trends are emerging and haven’t yet, but will be, positively impacted by the pandemic: autonomous cars and autonomous flying cars. The...

What to Expect in Technology Policy from the Biden Administration

When the President of the United States elevates his science advisor to a cabinet-level position, you know that he’s paying attention to science and...

How Strata Brings Distributed Identity to a Multi-Cloud Enterprise

Recent cloud services compromises have demonstrated the importance of controlling identities for access to cloud-delivered services. Afterall, usurping identities has become one of the...

Why Social Networks Did the Right Thing in Silencing a President

On Jan. 6, 2021, a group of a few thousand protesters with an embedded group of domestic terrorists invaded the U.S. Capitol building while...

CES 2021: The Way Forward for Tech Conferences, Trade Shows

Like most tech industry analysts, I’ve spent quite a bit of time attending conferences designed to provide customers and partners the latest news on...

New President Will Need to Scrutinize U.S.-China Relations for IT

The algorithm Donald Trump applied to the policies of his predecessor, Barack Obama, was simple: anything Obama had done, Trump rescinded, canceled or did...

AWS Goes Big with Contact Center Intelligence

We are two weeks into 2021, and Amazon Web Services has wasted no time in making a splash in the contact center industry. This...