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Daily Tech Briefing Dec. 12, 2018

Salesforce Tool Helps Field Service Agents Better Serve Customers VIDEO

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DAILY VIDEO: Salesforce IoT Insights gives field service agents a head start, and Qualcomm rolls out a platform for 5G devices.
1088_DrivingPlansAI

Profit Potential Driving 'All In' Deployment Plans for AI SLIDESHOW

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Envisioning increased revenues and an improved customer experience, many organizations plan to incorporate artificial intelligence throughout the entire enterprise by next year.
Tablet.in.store

Why Retail Employees See Tablets as Big Help in Customer Service

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INDUSTRY RESEARCH: More than one-half of shoppers (51 percent) believe they are better connected with their smartphones than store associates. Two-thirds of retail store staff believe they can provide better customer service using tablets.
KubeCon 2018

Why the Cloud-Native Market Is Expanding at KubeCon

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eWEEK DATA POINTS: Multiple vendors and open-source projects announced new products and milestones at KubeCon NA 2018. Learn about them in this data points roundup.
Blockchain.technology

What CEOs Really Want From Blockchain, Other Emerging Tech

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NEWS ANALYSIS: CEOs, looking to ride the economic wave for as long as it lasts, are much more willing to use whatever technology is at hand because growth has become a greater imperative than cost reduction.
Chris Aniszczyk, Chief Operating Officer of the Cloud Native Computing Foundation

How CNCF Is Growing the Cloud Landscape at KubeCon VIDEO

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VIDEO: Chris Aniszczyk, chief operating officer of the Cloud Native Computing Foundation, outlines the current and future direction for the increasingly popular organization and its KubeCon event.
Salesforce

Salesforce IoT Insights Gives Field Service Agents a Head Start

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Salesforce enhances its Field Service Lightning offering with IoT Insights to give field service agents more predictive and proactive information on equipment and products in need of customer service.
Spiceworld2018

How Enterprises Rethinking IT in Moving Workforce to Cloud

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NEWS ANALYSIS: According to a Spiceworks survey of IT decision-makers, the top five technologies enterprises plan to adopt within the next two years are IT automation, gigabit WiFi, IoT devices, hyperconverged infrastructure and container technology. Read on to find out why.
wordpress 4.7.3

WordPress 5.0 Delivers Block-Based Editing Approach

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For the first time in four years, the open-source WordPress project is delivering a major new milestone update that will change the way tens of millions of websites are designed and built.
Liqid.logo.frame

Liqid, Intel Optane Take Aim at DRAM with New Fabric Package

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NEW PRODUCT LAUNCH: Liqid's PCIe Fabric and Intel Optane software bridge the gap between SSD and DRAM in supercharging industry-leading solid-state package for memory-centric workloads.
Steve Singh Docker CEO

Docker CEO Continues to Grow Container Business Opportunities VIDEO

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VIDEO: Docker CEO Steve Singh says the container pioneer is growing at a rapid pace and sees the IBM acquisition of Red Hat as an opportunity.
CNAB Dockercon EU 2018

Microsoft, Docker Announce Cloud Native Application Bundles Spec

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At DockerCon Europe 2018, Microsoft and Docker detail a new specification effort to help manage and deploy distributed applications across both cloud and on-premises environments.
MarkHurd.Oracle.102318

How Oracle Is Convincing Institutional Users to Move to Cloud

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eWEEK DEEP DIVE, PART II: Oracle has launched a new consulting platform called Soar, which the company contends is the world’s first automated cloud migration offering. This will serve as the basis for much of its innovation in the future, CEO Mark Hurd tells eWEEK.

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