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How to Create Better CX for Independent Sales Agents

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eWEEK IT SCIENCE CASE STUDY: A large insurance company began looking for an IT solution that would offer a robust feature set combined with the power to integrate marketing information with back-office systems.
CX.UX

Why CIOs Should Infuse AI, Marketing to Deliver Top-Flight CX

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eWEEK RESOURCE PAGE: Businesses need to bring together the silos of contact centers and marketing to have a true view of customer experience.
eweek.logo.DataPoints-UPDATE

How to Implement an AI-Enhanced, Intelligent Automation Platform

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eWEEK DATA POINTS RESOURCE PAGE: To move ahead with DT initiatives and achieve positive outcomes, enterprises are looking for platform-automation capability that allows them to optimize end-to-end operations.
AWS.Vs.Azure

At a High Level in the Cloud: AWS vs. Azure

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eWEEK RESOURCE PAGE: The two largest cloud computing vendors are similar in many ways, yet there are clear differentiators that make a difference to most potential customers. Find out which characteristics work--or don't work--for your company.
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Commvault Data Storage: Product Overview and Insight

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eWEEK PRODUCT ANALYSIS: Commvault is a recognized global leader in enterprise class backup, recovery, and data management across cloud and on-premises environments, and its products are improved continually.
RiminiStreet

Rimini Street Now Offering to Run Entire SAP Systems

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PRODUCT NEWS RESOURCE PAGE: The company announced the global availability of its Application Management Services (AMS) for SAP enterprise software.
AMD.Epyc

AMD Posing Major Challenge to Intel for Server Leadership

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PRODUCT RESOURCE PAGE: Over the years the average performance for AMD's data center chips has improved around 15% per year. This new generation blows the curve out; instead of 15% year-over-year improvement, it is closer to 100%.
Chatbot

How to Train Your Chatbot to Be a Recruiting Machine

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eWEEK DATA POINTS RESOURCE PAGE: Chatbots powered by AI can automate key recruiting tasks, including sourcing, screening, and answering candidate FAQs. But training is still a major factor in how well it will work.
Synerygy_CIS Q219

At a High Level: AWS vs. Azure vs. Google Cloud

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eWEEK RESOURCE PAGE: The three largest cloud computing vendors each have their own strengths and weaknesses that make them ideal for different workloads. Which one is best for your use case?
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Key to Great SD-WAN Management? Great Customer Service

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eWEEK IT SCIENCE RESOURCE PAGE: Swisslog needed a vendor that could supplement the company’s small IT staff and provide a highly reliable, high-touch network management service. Open Systems was its ticket.
PO_Vlocity

Vlocity Cloud: Product Overview and Insight

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eWEEK RESOURCE PAGE: Vlocity's strategic approach to serve multiple industries enables engineering and product design best practices to be used across the sales, service and marketing processes.
Identity.security.perimeter

How IT, Security Teams Can Protect the New Perimeter

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eWEEK DATA POINTS RESOURCE PAGE: Enterprises ought to take note: The security perimeter has changed, big time.
eweek.logo.DataPoints-UPDATE

Seven Tips for Selecting an Intent-Based Network

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eWEEK RESOURCE PAGE and DATA POINTS: An intent-based enterprise network automates the analysis and remediation of network errors, as well as intelligently automates network designs and configuration updates.

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